A
better way to shop for your engagement ring and wedding bands
At
Diamond Rings USA, we're doing everything we can to make shopping
for your engagement ring and wedding bands an exciting, rewarding
experience… and we're saving you big money compared to retail, with
savings up to 40%. When you shop with us:
-
We'll help you choose the right ring for your taste and budget.
- You'll
have full information about the diamond and ring before you buy.
-
Your ring's diamond will be certified and can be laser engraved
for added peace of mind.
-
You can shop at your own pace, with no pressure from retail salespeople.
-
Your satisfaction is 100%
guaranteed!
3
ways to shop
-
If you know exactly what you're looking for, go straight to Expert
Search and dive into our diamond database.
-
If you want more help with your decisions, and want to learn more
about diamonds as you shop, use our Interview process.
-
And if you want to save even more, be sure to browse our gallery
of Jewelry Specials!
If you have any
questions along the way, check our list of Frequently
Asked Questions… or get prompt free professional help by email
- just Ask The Jeweler.
Your personal information is secure
When
you place an order with Diamond Rings USA, all information is sent
over a secure server. The information itself is encrypted with the
same technology used by banks and other financial institutions - it
cannot be intercepted or misused.
And
we will never give any information you provide us to any other
company, for any purpose whatsoever.
Lifetime credit for
setting upgrades
For as
long as you own a diamond you purchased through Diamond Rings USA,
we will reset it in another setting free. You will be charged only
for the new setting, and we will credit the cost of your original
setting towards any premium setting we offer.
Order
by credit card for fastest delivery
Visa,
MasterCard and American Express orders are processed immediately,
and shipped within 2 business days. (see exceptions in our shipping
section below).
Other
ways to pay for your purchase
In addition to
credit card payment, we welcome your orders paying by check, bank
check, or money orders. Please do not send cash. Personal checks will
be held until they clear before your order is shipped. Please make
it payable to Diamond Rings USA, and call us at (800) 784-4797 for
mailing instructions.
Overnight
shipping is included with your order!
Insured
overnight FedEx shipping is included with all orders at no additional
cost. FedEx does not ship to PO Boxes, and requires that you furnish
your telephone number.
All
standard setting rings and engagement rings will be shipped within
2 working days of your order. Laser Engraving adds an additional 2
working days. Premium settings and One-Of-a-Kind Specials may take
up to 5 working days to ship, plus an additional 2 working days for
Laser Engraving if specified.
Unconditional
Money-Back Guarantee!
If
you are not satisfied with any of our products, within 30 days of
purchase, you may return it to us for a complete refund, no questions
asked.
Returning
your ring to Diamond Rings USA
If
you decide to return your ring for refund, please follow this process
carefully:
- Call us toll-free at (800) 784-4797
to secure a Return Authorization Number and to get instructions regarding the safe return of your ring to
Diamond Rings USA.
- Please
repackage your ring carefully, and be sure to include the original
invoice and Diamond Certificate which accompanied the ring.
- Send
the ring and accompanying packaging and paperwork via Registered
Mail (no substitutes) to the address provided, insuring your ring
for the amount you paid for it. We believe Registered Mail is the
safest of shipping alternatives available to consumers.
We
will issue a complete refund within 2 working days of receipt of your
returned ring. If you paid by credit card, we will credit your account.
If you paid by check or other method, we will mail a check to you.
If
you receive damaged merchandise
If
your ring arrives damaged, please contact us immediately by email
or call us at (800) 784-4797.
Lost
merchandise
Diamond
Rings USA is not responsible for any merchandise lost while it is
in your possession. If you need to return your ring but have lost
the Diamond Certificate, there will be a $50 charge for its replacement.
Hours
of Operation
For
your shopping convenience DiamondRingsUSA.com is open for business
24 hours a day 7 days a week, but our account managers, diamond buyers
and jewelers are at work Monday through Friday, 9AM to 5PM EST, excluding
all major holidays. Customer requests are fulfilled in the order they
are received.
Disclaimer
Statement
Images
displayed are for illustration purposes only. Diamonds and rings may
have been photographed under magnification for optimum viewing. Therefore,
items depicted may not be shown to actual scale. Actual merchandise
will vary according to order.